Community Guidelines

1. The spirit of the community

Sobbr is a recovery-focused space. Assume the person on the other side of the screen is having a hard day. Be kind. Share your experience, not your judgement. Celebrate other people's wins, even when yours feel small.

2. Be respectful

• No harassment, bullying, threats, or personal attacks.
• No hate speech or content that demeans people based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic.
• No slurs, dehumanizing language, or coded language used the same way.
• Disagree with ideas, not with people. Critique behavior, not identity.

3. Protect privacy — yours and others'

• Do not share anyone else's personal information without their explicit consent — including real names, addresses, workplaces, phone numbers, emails, photos, or screenshots that identify them.
• Recovery is sensitive. Treat anything someone shares in the community as private to this community. Don't repost it elsewhere with identifying details.
• Be thoughtful about what you share about yourself. Many people use the app pseudonymously, and that's welcome here.

4. Don't promote or romanticize substance use

• No glorification, marketing, or selling of alcohol, drugs, or other addictive substances.
• Don't share detailed, instructional, or vivid descriptions of using, dosing, or sourcing substances. Sharing your story is welcome; how-to content is not.
• Be mindful of triggering content. If you need to describe a relapse or craving in detail, lead with a brief content warning so others can choose whether to read on.

5. Self-harm and crisis content

We want people in crisis to feel safe asking for help. We do not allow content that encourages, glorifies, or instructs self-harm or suicide. If you are in crisis or are reading a post from someone who is, please reach out to a professional resource — for example, dial 988 in the U.S. for the Suicide & Crisis Lifeline, or find a local helpline at findahelpline.com. If you see a post from someone in immediate danger, report it and, where possible, encourage them to contact emergency services.

6. No medical advice

Share your experience freely ("this is what worked for me"), but do not present yourself as a medical professional unless you are one, and never offer dosing, withdrawal management, or prescription advice. Withdrawal from alcohol can be medically dangerous; encourage people with medical concerns to speak to a qualified clinician.

7. No spam, scams, or unsolicited promotion

• No selling, advertising, affiliate links, paid promotions, or fundraising in posts, comments, or DMs.
• No repetitive posting, mass-following, follow-for-follow schemes, or other engagement manipulation.
• No phishing, fake giveaways, MLM recruitment, or financial scams.
• Linking to recognized non-commercial recovery resources (AA, SMART Recovery, government health services, etc.) is fine.

8. Authentic identity

• Pseudonyms are welcome. Impersonation — pretending to be a specific real person, brand, or Sobbr staff member — is not.
• One person, one account. Don't use multiple accounts to evade bans or inflate engagement.
• Don't create accounts for anyone under 18.

9. Keep it legal

• No content that facilitates illegal activity, including the sale of regulated substances, stolen goods, or weapons.
• No sexually explicit content, nudity, or sexual content involving minors. Reports of child sexual abuse material are forwarded to the appropriate authorities.
• No graphic violence or gore, and no content that incites or threatens violence against people or groups.
• Respect intellectual property. Don't post content you don't have the right to share.

10. Reporting and blocking

Every post, comment, and profile in Sobbr has a Report option and a Block option. If you see something that breaks these guidelines:

• Tap the menu (•••) on the post, comment, or profile.
• Choose "Report" and select the reason that fits best.
• Use "Block" to immediately stop seeing content from a user and prevent them from interacting with you.

You can also email support@sobbr.app for anything that needs more context, or any urgent safety concern. We aim to review reports within 24 hours.

11. How we enforce these guidelines

We review reported content and may also proactively remove content that breaks these rules. Depending on severity and history, we may:

• Remove the content and notify the author.
• Issue a warning.
• Temporarily restrict posting, commenting, or following.
• Suspend or permanently terminate the account.
• Refer the matter to law enforcement when there is a credible threat to life or evidence of a serious crime.

Serious violations — child safety, threats of violence, doxxing, or coordinated harassment — can result in immediate, permanent removal without prior warning.

12. Appeals

If you believe we removed your content or actioned your account in error, reply to the enforcement email you received or write to support@sobbr.app within 30 days. Include your username and any context you think we missed. A different reviewer will take a second look.

13. Your content, your responsibility

You are responsible for what you post. By posting, you confirm you have the right to share the content and you grant Sobbr the limited license described in our Terms of Service to host and display it inside the community. You can delete your posts at any time, and deleting your account removes your posts from public view (see our account deletion page for details).

14. Changes to these Guidelines

As the community grows we will update these Guidelines. Material changes will be announced inside the app and the "Last updated" date above will be revised. Continued use of community features after changes take effect means you accept the updated Guidelines.